This form allows ITC Support Staff, ITC Monitors and ITC Coordinators to report trouble instances in ITCs so that a trouble ticket can be created to resolve the issue in question. In order for the ITS Help Desk to adequately address the problem in question, please be sure to:

1. Fill out all sections of the form below.
2. Fill out the Problem Description in as detailed fashion as possible. Indicate any programs running when an error occurred. Indicate if the problem is related to one machine or a group of machines.
3. In the event of a systemic problem (i.e. network outage in your ITC) please call the ITS Help Desk at 319-384-HELP (4357).

Monitor Information
Fields marked with red asterisks are required.
Your Name	*
Your E-mail	*
ITC	Select One Adler Journalism W240 Burge Currier Education English-Philosophy Hardin Library Hillcrest Honors IMU Hawkeye Room IMU Student Activity Center IMU Wheelroom Information Arcade Jessup Language Media Center Main Library Mayflower Music Nursing Pathology Learning Center Pharmacy Political Science Quad Seashore Statistics Weeg *
Problem Information
Station ID
Issue Type	Select One Hardware Software Other *
Platform	Select One Card Catalog Email Station Mac OS X Tiger None Printer Windows XP Professional *
Is this problem occurring on more than one machine?	YesNo*
Does this problem occur after a reboot?	YesNo*
Please describe the error in a narrative detail (click here for examples):